Cigar of the Month Club - Customer Service

Customer Service

All orders are a currently placed over the phone through our Toll-Free order lines. Call 1-888-972-4427 to order. Orders can be placed using Visa, MasterCard, Discover, and American Express credit cards. All orders paid for by check also require a call to our toll-free order line for an order number. Check-orders are shipped upon receipt. All products sold through The Cigar Renaissance come with a 100% Satisfaction Guarantee.

Cigar of the Month Club

All Cigar of the Month Club shipments are sent First Class Mail, fresh from our humidor with a humidification unit for prolonged moisture and freshness. Monthly shipments are sent at the middle of every month and generally take 2 to 5 days to arrive. Total monthly charge for the Cigar of the Month Club is $29.95 including Shipping & Handling. A minimum 3 month membership applies. Please call us toll-free at 1-888-972-4427 with any questions or to place an order. To place your order online click here .

Full Boxes

All full box orders and cigar club re-orders must come to our customer service toll-free number at 1-888-CIGAR-97.

Customer Service

The Cigar Renaissance toll-free Customer Service Line is 1-888-CIGAR-97.

Customer Care Hours
Monday to Friday, 8 AM to 5 PM Pacific Time

Extended Holiday Customer Care Hours
[Commencing the Monday after Thanksgiving through December 24th.]
Monday to Friday, 5 AM to 6 PM Pacific Time
Saturday and Sunday, 8 AM to 4 PM Pacific Time

Cigar Club Membership Renewals

All currrent cigar club members can renew their memberships by calling Customer Service at 1-888-CIGAR-97.

The Cigar Renaissance
Toll-Free : 1-888-972-4427
E-Mail : customerservice@mailordercigars.com
Fax : 240-332-5938